Refund Policy
Nail Designer AI is proudly operated by Vasoo Apps (vasooapps.com)and is trusted by many satisfied customers for unique and inspiring nail designs. Due to the high operating costs of our service, we do not generally offer refunds. However, in select cases, refunds may be provided if specific eligibility criteria are met.
Eligibility Criteria for Refunds
- Usage Limit: Your account has generated fewer than 5 designs.
- Timeframe: It has been less than 5 days since your payment.
- Service Usage: Refunds will not be granted if you have already utilized the full value of the service (more than 1 design downloaded).
- Terms Violation: No refund if you have violated our Terms of Service, including misuse or fraudulent activity.
- Chargeback Attempts: Refund requests are invalid if you have initiated a chargeback instead of contacting us.
- Service Accuracy: Refunds will not be granted if the product functioned as described, but dissatisfaction stems from personal preference or buyer's remorse.
If you meet all the above conditions, you may proceed with a refund request.
How to Request a Refund
- Send an email to refund@naildesignerai.com with the subject line “Refund Request.”
- Include your name, payment details, purchase email, and a brief explanation of your request.
Our team will review your request and respond promptly.
Refund Processing Time
Approved refunds usually take 3-5 business days to process. The exact time may vary depending on your payment method or financial institution.
Thank you for choosing Nail Designer AI! We value your satisfaction and strive to maintain transparency and fairness.